GeoSoft support starts after a project is live. It is a monthly arrangement for the integrations, Add-Ins, Geotab Drive changes, and rules we are responsible for. It is not a replacement for Geotab's own product support or for the company that installed the devices.
Dead hardware, subscription billing, and defects in unmodified MyGeotab go to your reseller or to Geotab. A new application, a new system to connect, or a new driver workflow is a project, scheduled through Geotab development, not burned quietly out of the support hours.
Training your own administrator to handle the small edits is available on training and support. To put a live GeoSoft project on support, email [email protected] with the database name.
We engaged Geosoft in mid-2023 as they have a reputation for API integration within the Telematics s . . . [MORE].
We all have been VERY pleased with John's vigilance in monitoring our system and his quick and . . . [MORE].
FIVE STARS + It's true, this is the place to go for your GeoTab needs. In my case, Justin fixed . . . [MORE].
We were in desperate need of help because our former GeoTab Development agency left us hanging with . . . [MORE].
Just to say thank you for all the hard work. I can't express enough how great it's been to . . . [MORE].
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